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Profile

The Profile Settings page holds your personal details and preferences. Open it from the user menu in the top header (My profile).

Changes apply only to your own account. Click Save to store them — a "Preferences saved successfully!" message confirms it. Cancel returns to the previous page without saving.


Your details​

FieldDescription
First Name / Last NameYour name. Editable; both are required to save
EmailYour sign-in email. Read-only
Tenant PermissionsYour permission group across your organisation's Vince Platform environment (tenant), set by an administrator. Read-only
DepartmentYour department. Optional; can be cleared. Ask Frøy uses it to tailor examples and links
Vince Platform Knowledge LevelHow familiar you are with Vince Platform. Ask Frøy uses it to decide how much detail to give

The knowledge level options are Just Starting - Beginner, Some Experience - Intermediate, Pretty Confident - Advanced, and I Use This all the Time - Expert. See Ask Frøy for what each means.

If the helper is open when you save, it picks up the new department and level straight away.


Table and data formatting​

SettingOptions
LanguageThe language of the Vince Platform interface: English, Norwegian, French or Swedish
Number of records in tables10, 20, 30, 50 (default 20)
Date formatHow dates are shown: 31/12/2026 (dd/MM/yyyy), 2026-12-31 (yyyy-MM-dd, default), 31.12.2026 (dd.MM.yyyy) or 12/31/2026 (M/dd/yyyy)
Time formatHow times are shown, in 24-hour form such as 14:30 (HH:mm, default) or 14:30:00 (HH:mm:ss), or 12-hour form such as 02:30:00 PM (hh:mm:ss aaa), 02:30 PM (hh:mm aaa), 2:30:00 PM (h:mm:ss aaa) or 2:30 PM (h:mm aaa)

Two expandable sections at the bottom of the page:

  • Cookie Consent — Necessary cookies are always on; tick Statistics to allow anonymous usage analytics.
  • Privacy Policy — the Vince privacy policy.